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Website order processing: All orders, in all sizes, are processed on a first-come, first-served basis. Please allow 1–14 BUSINESS days for processing all orders. Our business days and hours are Monday–Friday, 8 a.m.–5 p.m., excluding holidays.
We make chains ahead of time, but popular sizes may need to be made if they are out of stock when your order is pulled for fulfillment. Please measure your dog carefully before ordering to help reduce exchanges.
Tracking: Tracking is not provided until your order is ready to ship. We then email the shipping notification and tracking information to the email address provided with your order. If you did not provide an email address with your order, you will not receive a tracking email. Creating a shipping label does not mean the carrier has collected or dispatched your package.
Processing time is separate from carrier transit time. Questions? Email bmd@badmofodog.com.
For a TikTok Shop order, check the order and tracking updates in TikTok Shop. Its platform deadlines apply.
For processing times and delivery details, read our shipping policy.
Need help finding your tracking email? Contact Bad Mofo Dogs and include your order number and the email address used at checkout.