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Contact Us - Customer Support & Help Desk

We are here to help!

Customer Support Hours:
Monday - Friday: 8am - 5pm PST

Do you have questions about our unbreakable collars, sizing for your dog, or a recent order? Our team is ready to assist you.

Before you email:

  • Check our Sizing Guide to ensure the perfect fit.
  • Visit our FAQ page for instant answers to common questions.
  • For returns or exchanges, please review our official Refund Policy.

We aim to respond to all inquiries within 24 hours during business days.

Mailing address:
Bad MoFo Dogs
PO Box 207
Trabuco Canyon, California 92678

For website returns or exchanges, email bmd@badmofodog.com first and wait for our return authorization instructions before mailing an item. For TikTok Shop orders, start and manage your request through TikTok Shop; separate email authorization is not required.

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